Contact US / Frequently Asked Questions

Hours of operation for general customer service and trade orders inquiries: Mon-Fri 8:30am – 5:00pm ET 

Sanofi is going even greener

Adverse Events

If you are a healthcare professional or a patient seeking to report an adverse event, please call 1-800-633-1610 (option 1) to reach Medical Information.

Product Information

Trade Operations and Commercial Information

Sanofi Corporate Licensing

Sanofi U.S. distribution centers, Forest Park and Reno, have been transitioned to DHL, a third-party provider. Taylor distribution center remains under Sanofi.