Sanofi provides personalized assistance and support to qualified U.S. patients who are prescribed LEMTRADA® and their family members.

Support programs available

Sanofi offers support for patients, starting with one-on-one conversations with a One to One™ Nurse when you enroll in this patient support program.

Each member of our dedicated team is certified and ready to help you navigate:

  • Customized support each time you call
  • What to expect from your LEMTRADA treatment
  • Benefits verification and status tracking
  • Financial assistance for qualified patients
  • Answers to common questions

It’s a conversation that doesn’t stop with your first call; you’ll get your nurse’s direct extension so you can always reach out. And, to ensure you’re never alone, an on duty One to One™ Nurse is always available to talk, 24/7.

Contact details

There are two ways to contact us: by phone or through our One to One website.

Contact us by phone

Ready to start your own conversation? Call us at 855-676-6326.

Get support online

Sign up online to get 24/7 access to a One to One nurse and all the services of our One to One support program.

For more information

Last updated: June 2022